Ethical issues in social media Essay Example | Topics and Well Written Essays - 500 words

Ethical issues in social media - Essay ExampleThe touch on organization was PayPal. Cyber criminals managed to develop a fake website that aped the original PayPal website. In order to obtain clients trust to go financial details, the conmen directed people to fake website through link in an email (Shannon, 2013). In the email, they necessitate the users to log on to purported PayPal website and change their passwords only to give fraudsters critical financial details that left them penniless. For somewhat PayPal clients, financial details were used to transfer m wizy to fake recipients (Shannon, 2013).In the PayPal Incident, the client is the loser (Shannon, 2013). For instance, later reporting to the real PayPal about their incident, most clients are dismissed and PayPal calls it as the fault the client who did not identify the email as fraud. The damage was caused by lack of proper customer education on how to prevent online fraud. This could also be connected with user ignor ance as there are terms and conditions that one abides to when registering as a member in companies like PayPal (Shannon, 2013). The root cause of the problem was increased cases of phishing where criminals sucker online banks and companies for their customers in-person details. Consequently, target companies should work on educating their clients and require them to take all necessary precautions to keep personal security information secret. However, there is a requirement that with evidence of fraudster involvement, organizations are required to refund their clients (Shannon, 2013).In the case of PayPal phishing, the organization dismissed the client for relying on speculation and this made the situation worse as the client did not know who else to turn to (Coombs, 2009). The organization should have understood that the client is the boss and with such an alarm raised, there was need to understand the type of crisis the organization was facing. With a clear definition of the